Privacy Policy

Sprunkler Last updated: [DATE]

Who we are

Sprunkler is an irrigation estimate builder operated by [LEGAL ENTITY NAME], a [STATE] company (“Sprunkler,” “we,” “us,” or “our”). Our website is sprunkler.com and our application is accessible at [APP URL].

If you have questions about this policy, contact us at [PRIVACY EMAIL ADDRESS].

What information we collect

Information you give us directly

  • Account information: your name, email address, and password when you sign up
  • Company information: your company name, address, phone number, and logo if you add them
  • Customer and job data: names, addresses, contact details, and job information you enter when building estimates — this belongs to you and is used only to power your estimates

Information we collect automatically

  • Usage data: which features you use, how often, and roughly how long — this helps us understand what’s working and what to improve
  • Log data: your IP address, browser type, and the pages or actions that produced errors — used for diagnosing problems
  • Cookies and local storage: we use these to keep you logged in and remember your preferences. We do not use advertising cookies or sell your browsing data to third parties

Information from third-party integrations

If you connect a CRM like GoHighLevel or ServiceTitan, we access the contact data you authorize through that connection. We use it only to populate your estimates and sync proposals as you direct — we do not use it for any other purpose.

How we use your information

We use the information we collect to:

  • Create and maintain your account
  • Run the estimate builder and generate proposals
  • Send proposals and emails on your behalf when you request it
  • Process payments and manage your subscription
  • Send you transactional emails (receipts, password resets, trial reminders)
  • Respond to your support requests
  • Improve and debug the product
  • Comply with legal obligations

We do not sell your data. We do not use your data to train AI models. We do not show you ads.

How we share your information

We share data in these circumstances:

At your direction. When you send a proposal to a customer or contractor, we deliver it using the email addresses you provide.

CRM integrations. When you connect GoHighLevel or ServiceTitan, data flows between Sprunkler and that platform according to your configuration.

Legal requirements. We may disclose information if required by law, court order, or to protect the rights and safety of Sprunkler, our users, or others.

Business transfers. If Sprunkler is acquired or merges with another company, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

We do not share your customer data or estimate data with other Sprunkler users or companies.

Data storage and security

Your data is stored on servers located in [DATA CENTER REGION, e.g. the United States]. We use industry-standard security practices including encrypted connections (HTTPS), access controls, and authentication to protect your data.

No system is perfectly secure. If we become aware of a breach that affects your data, we will notify you as required by applicable law.

Data retention

We keep your account data for as long as your account is active. If you cancel and delete your account, we will delete your data within [X days / 30 days / 90 days — choose one] unless we are required to keep it longer for legal or financial compliance reasons.

Proposal and estimate data tied to your account is deleted on the same schedule. If you want a copy of your data before deletion, contact us at [PRIVACY EMAIL ADDRESS] and we will provide an export.

Your rights

Depending on where you live, you may have rights over your personal data, including:

  • Access: request a copy of the data we hold about you
  • Correction: ask us to correct inaccurate data
  • Deletion: ask us to delete your account and associated data
  • Portability: receive your data in a portable format
  • Objection: object to certain uses of your data

To exercise any of these rights, email [PRIVACY EMAIL ADDRESS]. We will respond within [30 days].

If you are located in the European Economic Area or United Kingdom, our legal basis for processing your data is contract performance (to provide the service you signed up for), legitimate interest (to improve and secure the product), and your consent where required.

If you are a California resident, you have rights under the CCPA including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information.

Changes to this policy

If we make material changes to this policy, we will notify you by email or by a notice in the app before the changes take effect. The “Last updated” date at the top of this page will always reflect the most recent version.

Contact

[LEGAL ENTITY NAME] [STREET ADDRESS] [CITY, STATE, ZIP] [PRIVACY EMAIL ADDRESS]